An important part of our mission is to minimize the impact our operations have on the environment. To do that, we print our products on demand at the closest facility location to where the product will be delivered. All new orders will ship within approximately 4-7 business days after your order is placed.
As soon as your order is fulfilled and shipped we will email you a tracking number so you can track your product.
We are able to make minimal changes to your order within the first 2 hours after your order has been placed. The changes we can make would be changing the address or canceling the order. We are unable to change products in an order after it is placed due to all orders being Print on Demand. To change your order, please send us an email to info@healthandhome-design.com
After you place your order, you should receive an order confirmation email. If you didn’t receive one, please:
• Check your spam folder
• Verify that the email address you provided with your order is correct
• If the email you provided was incorrect, please send an email to info@healthandhome-design.com with the correct address, and we’ll have the confirmation resent to you.
• If the email address you provided was correct, but you still can’t find the order confirmation in your spam folder, please send an email to info@healthandhome-design.com to have it resent to you.
Since we make our products on demand, we all orders will ship within approximately 4-7 business days after your order is placed.
Shipping times vary depending on where you’re located, as outlined below:
SHIPPING TIME
• USA: 4 – 7 business days
• Rest of the World: 15 – 30 business days
Currently we ship worldwide.
We will email you a tracking number when your order has shipped.
If your order is marked as ‘delivered’ but you have yet to receive it, please follow the steps below:
• Verify that the address you provided is correct
• Check with your neighbors
• Contact your local post office
• Email us at info@healthandhome-design.com for support
We do not accept returns at this time. One-time size exchanges are possible within 30 days from the date you received your order.
We are able to accept cancellations within the first 2 hours after your order has been placed. To cancel your order, please send us an email to info@healthandhome-design.com
• If your package or item was damaged in transit, please email us at info@healthandhome-design.com, including a photo of the damaged package and goods no more than 7 days after delivery date.
• Once approved a replacement order will be submitted.
For information on sizing, please see the size charts on each product page.
Have additional sizing questions or concerns? Please contact us directly at info@healthandhome-design.com
We use the latest direct-to-garment (DTG) printing technology to offer a wide variety of printable garments and design color options. We use high-quality inks that won’t fade for a long time if taken care of properly.
Keep in mind that the original manufacturer’s care instructions don’t take into consideration the DTG printing process. So we suggest following the care instructions on this page to learn how to take care of your printed garments properly.
Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn’t use any fabric softeners or dry-clean the items.
DTG-printed apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out. Don’t iron the print.
Follow these instructions carefully to avoid fading and cracking of the print, and shrinking the garment that can occur if you wash or dry it on a high setting.
Embroidered apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. You can use a small amount of chlorine bleach, but non-chlorine is the safer option.
If you notice any color residue in water, rinse the garment in lukewarm water and then in cold several times, but try not to rub any stained embroidery. Embroidered clothing can also be dry-cleaned.
After washing, don’t leave the clothing to soak or lie in a pile while wet. Don’t wring out the embroidered items, but if you want to tumble-dry them, use a cool air setting.
If the garment needs ironing, do it inside-out, preferably between two pieces of cloth. You shouldn’t wet embroidery before ironing or use a steam iron.
Embroidered hats, backpacks, and shoes can be wiped clean with a damp cloth in the spots where it’s needed. If necessary, hats and shoes can be hand-washed cold. Don’t use brushes.
All three products can’t be machine-washed, bleached, tumble-dried, ironed, or dry-cleaned. Read the manufacturer label carefully for any other instructions.
Our White Glossy Mugs, Black Glossy Mugs, and White Ceramic Mugs with Color Inside are microwave and dishwasher safe, but the print and coating will last longer if you hand-wash them.
The Enamel Mugs, however, however, should only be hand-washed, and you can’t put them in a microwave. Note that they’re also prone to scratches, so be extra careful.
The same goes for our Enamel Mugs that should only be hand-washed. Also, you can’t heat liquids or food directly in the Enamel Mugs—it can damage their coating.
If you notice your item has white spots on it or smells like vinegar – don’t worry! It is just residue/scent from the non-toxic process we make our items. All you have to do is wash it and it should be fixed 🙂
We’d love to hear from you!
Feel free to send us an email to info@healthandhome-design.com or fill out our contact form here.
Health & Home is an interior design-based business that seeks to help others create healthy homes and lives through supportive, accessible, educational, and empowering content & services that will help you on your journey to creating a healthier home and healthier life!
3020 Bernal Ave Ste 110 PMB 3019 Pleasanton, CA 94566-6609
JOIN OUR COMMUNITY
Sign up for our email newsletter to immediately get access to our guide, discounts on our favorite products, resources, tips, community, encouragement and so much more!
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Health & Home is an interior design-based business that seeks to help others create healthy homes and lives through supportive, accessible, educational, and empowering content & services that will help you on your journey to creating a healthier home and healthier life!
3020 Bernal Ave Ste 110 PMB 3019 Pleasanton, CA 94566-6609
EMAIL: info@healthandhome-design.com
JOIN OUR COMMUNITY
Sign up for our email newsletter to immediately get access to our guide, discounts to our favorite products, resources and more!
Sign up for our email newsletter to get 10% off your first purchase from our store, access to our guide & journal, discounts to our favorite products, tips & tricks and more!
Sign up for our email newsletter to get 10% off your first purchase from our store, access to our guide & journal, discounts to our favorite products, tips & tricks and more!
Sign up for our email newsletter to get 10% off your first purchase from our store, access to our guide & journal, discounts to our favorite products, tips & tricks and more!
Just click below and it’ll automatically download! Also, be sure to check your email to make sure you received our welcome email filled with an extra little welcome gift!
Just click below and it’ll automatically download! Also, be sure to check your email to make sure you received our welcome email filled with an extra little welcome gift!
Just click below and it’ll automatically download! Also, be sure to check your email to make sure you received our welcome email filled with an extra little welcome gift!
We are so excited for Homes & Hope and are in the process of getting things ready to be able to take on these amazing projects!
We would LOVE to get your nominations, your help, your talents and your support when we start though – so be sure to subscribe to our email newsletter and you will be the first to know our plans and be able to nominate, help and support us as we try to support people who need it!
Thank you for taking the time and the interest in being part of this project!
We are so excited for Homes & Hope and are in the process of getting things ready to be able to take on these amazing projects!
We would LOVE to get your nominations, your help, your talents and your support when we start though – so be sure to subscribe to our email newsletter and you will be the first to know our plans and be able to nominate, help and support us as we try to support people who need it!
Thank you for taking the time and the interest in being part of this project!
We are so excited for Homes & Hope and are in the process of getting things ready to be able to take on these amazing projects!
We would LOVE to get your nominations, your help, your talents and your support when we start though – so be sure to subscribe to our email newsletter and you will be the first to know our plans and be able to nominate, help and support us as we try to support people who need it!
Thank you for taking the time and the interest in being part of this project!